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Report: #1359926

Complaint Review: Seger Enterprises Inc. - Kirkwood Missouri

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  • Reported By: CrystalJules — Battle Ground Washington USA
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  • Seger Enterprises Inc. 111 Prospect Ave Kirkwood, Missouri USA

Seger Enterprises Inc. locked up my computer and wouldn't unlock until I purchased Internet security. Kirkwood Missouri

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On February 3, 2017 my computer was locked up with what was discribed to me as a bot.  I asked who I was talking to and they replied they were techs for microsoft windows. They than told me the only way I could unlock was to get new software that my computer was not well protected by the webroot.

I had renewed my webroot and microsotft office in June of 2016. I continued to question them even stating this was a scam. 

They than told me the only way to unlock the computer was to purchase Norton because the computer had already been taken over by the hackers.

I told them I couldn't aford the cost of $500.00 for the new software they tranfered me to someone different.I ended up paying $150.00 was told the hackers were now taking my banking info and I needed to hurry up.

They would have to reprogram the entire computer I would loss anything not backed up and I would just have to tell them what was on the computer and they would make sure everything was reinstalled but I would have to install all apps.

On March 1,2017 I received a call from computer support that someone was calling to make me repurchase Norton software again and not to purchase this. Today I opened the computer and a pop up said I was no longer covered by Norton that my free trial was over and I would need to reinstall.

I tried calling the number on the invoice that had been sent with a Norton CD but no one was accepting calls on what I was told was a 24/7 number for support. I than called the number that came up on my cell phone but got the same recording.

I hope you can help with this. Everything on this transaction was done by telephone. The card used was my mom's.

 

This report was posted on Ripoff Report on 03/05/2017 06:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seger-enterprises-inc/kirkwood-missouri-63122/seger-enterprises-inc-locked-up-my-computer-and-wouldnt-unlock-until-i-purchased-intern-1359926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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