Complaint Review: Select Foam
Select Foam Fraudulent business practices. Ordered mattress 5 years ago and everything ok. Reordered a mattress on 9-23-16 and they said it costs more to use a credit card to just send money by bank transfer. So I send $1050 via ALLY bank. I have not been able to contact company since. There is no order on the website and I have no product and no $$$$$ refunded.This company lists two locations: Key Biscayne and Miami Florida
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Horrible, horrible, horrible.
Ordered mattress on 9-23-16 after purchasing a mattress over 5 years ago from same company. Salesman looked up my account and took my order. Said it cost more to use charge card so I transferred money from ALLY bank to Select Foam. $1050 for Queen mattress. Didn't get a confirming email with order number of transaction information or paid receipt. I have not been able to contact any individual in the company but have repeately cancelled my order over the phone and via e-mail. Matt Byrd and Chris Nelson seem to be the individuals who own the company. Left messages for each numerous times. I have filed a complaing with the BBB and the Dept of Consumer Affairs. THey have two locations listed: Key Biscayne and Miami, Florida. I am currently in touch with each of the police departments to see what recourse I have. It seems I am not alone in this scam....according to the internet sites, there are over 81 complaints about this company.
DO NOT USE THIS COMPANY.
This report was posted on Ripoff Report on 10/25/2016 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/select-foam/miami-florida-33130/select-foam-fraudulent-business-practices-ordered-mattress-5-years-ago-and-everything-o-1335040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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