Selective Escapes Collection El Faro, Playa Del CarmenPrivate Residence Club El Faro Private Residence Club Time Share/Fractional Ownership Scam Playa Del Carmen Quintana Roo

 We also purchased 5 weeks at El Faro through Selective Escapes in the spring of 2012.  After the purchase we did struggle with the membership we were suppose to receive from Interval International.  Eventually through a lot of complaining and emails back and forth with Lucy Paredes we did receive our membership.  In the fall of 2012 when I requested to book our vacation weeks for spring of 2013 I again struggled with Lucy in regards to the price of the unit we were wanting to rent.  Eventually they honored the pricing and we did vacation at El Faro in spring 2013. 

On Sept 6, 2013 I started coorospondence with several people in regards to booking a condo for spring of 2014 and didn't hear much. I kept emailing and once in a while I would get an answer.  I received responses from Miguel and Angelica and then when they realized I was booking through the residence club they referred me to Lucy.  Lucy has now told me that her company no longer represents El Faro.  She has encouraged me to dispute our credit card charge from over a year ago.  I agree with the other posts on this site that we have all been taken in a scam.  How sad.  If anyone has any other information on this we would really appreciate it.  We are thinking of heading down there in the next week or two to investigate!