Sell-Your-Cell.com Unethical business practices. Scam! Reno Internet

I chose the Sell-Your-Cell service because they gave me the highest estimate for my used iPhone.  The estimate was approximately $160.00. I also like that they were willing to send me a box to ship it in. I filled out the online form and received an immediate email response saying that my box was on the way.  I then received another email with a tracking numer for the box.

I received the box, sent the phone to them, and waited for a response.  Within a few days I received another email saying that the phone had been received and that I would soon hear from them regarding its value.

Two weeks later I received an email stating that a check was in the mail.  No amount was mentioned, so I found a way on their site to get to my account.  I discovered that the check they sent was for only $22.00.  I immediately called and asked why I had not been informed of the their devaualtion of my phone.  I was told that an email was sent to me with the offer and that because I didn't respond within five day, they had the right to move forward.

I never received that email.  I never agreed to their offer.  I was not allowed to speak with a supervisor.  I was just told, over and over again, that they sent me an email and so I would have to accept their payment.

Barring a lawsuit over a used phone, my only recourse is to warn people of this scam.  What underhanded business practices! Please don't use their services, and please warn your friends about them as well.