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Report: #1442085

Complaint Review: Sensational Smiles - Sioux Falls South Dakota

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  • Reported By: Jeff — Sioux Falls United States
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  • Sensational Smiles 6301 S. Minnesota Ave. Ste. 100 Sioux Falls, South Dakota United States

Sensational Smiles Overpromised, underdelivered Sioux Falls South Dakota

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Settings would just get changed without us changing them.

Phones didn't work some random mornings.

HUGE communication barrier betweeen us and techs making solving problems long.  Techs would change other settings without telling us to fix one problem that would cause other problems

Calls would ring on not all phones

Calls would transfer to the wrong #

 

There were days where the phones would not ring or work.  Calls would come through on Ring Central showing they were missed phone calls but they would not actually ring on our phones at all.  They would say that we would have to monitor it but we already spent that whole day without a phone to assist our patients.

We spent extensive amounts of time trouble shooting and getting nothing accomplished.  There is no way to account for the loss of business we potentially suffered.  Our patients were extremely frsutrated and would continually let us know that they had been trying to call and couldn't get through.  Ring Central made our business look very unprofessional.

 

 

This report was posted on Ripoff Report on 05/09/2018 04:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sensational-smiles/sioux-falls-south-dakota-57108/sensational-smiles-overpromised-underdelivered-sioux-falls-south-dakota-1442085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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