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Report: #737410

Complaint Review: Serenity Moving - Internet

  • Submitted:
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  • Reported By: Megan — Tomball Texas United States of America
  • Author Not Confirmed What's this?
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  • Serenity Moving Internet United States of America

Serenity Moving G and G Moving Lost 4 HUGE pieces of artwork, DAMAGED furniture they packed, would never give me the final weight of my items Internet

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I used these movers when they were known as Serenity Moving. They have since gone out of business and started a new company called G & G Moving. BEWARE! I have moved many times in my life & they were the worst movers ever!!! This happened on my move from San Diego to Houston....

1) They wouldn't take 2 of my artificial trees, which were on my originial list of items that I was charged for, both trees were $300/ea.

2) They packed up my glass coffee table ( I paid $50 for them to pack it up), and you know what's coming next, when the movers got to my house & unpacked it, there is glass everywhere....broken... this was a new coffee table from Room & Board, about $500

3) I was missing 4, that's right, 4,  huge pieces of canvas artwork, 63'' x 48'' ($400/ea). How do you lose artwork that is that big & 4 of them??????

4) They scratched up my Louis Kartell chair - $400

5) They lost the screws to my dining table

6) They wouldn't give me the final weight of my stuff, because I suspect, that it was a lot less than the amount that they charged me for. I called numerous times for this & for the above issues.

7) The best is that one of the movers had a bad back & he had to keep taking a break, I thought he was going to have a heart attack, it took them 4hrs or so to move my stuff in. And, I only had stuff to fill up a 1 bedroom apt.

8) I filed my claim and they wanted to give me $80 for everything! I gave them an itemized excel spreadsheet of where I bought my stuff, with links the websites, how much it cost, when I bought it, the tax & shipping on it. And, pictures of the damage & missing items that luckily I had pics of.

My final two cents is that karma is a b**ch. And these guys have some really bad things coming there way for how they have scammed, cheated & destroyed peoples things that they worked really hard for.

There needs to be some sort of law out there to protect consumers from companies like this.

This report was posted on Ripoff Report on 06/06/2011 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/serenity-moving/internet/serenity-moving-g-and-g-moving-lost-4-huge-pieces-of-artwork-damaged-furniture-they-pack-737410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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