serve american express Serve American Express - False Advertising, theft of services Fortson Georgia

I received a Serve American Express pre-paid card as a birthday present. Upon receiving it I saw on the outside of the package that there are no hidden fees and the expiration date of 7/23. I did not need it right away so I put it in my safe. I pulled it out recently, registered it for the first time on 4/19/19. I then checked the balance and found that it had a zero balance. I called customer service to find out "what the mistake was" and was told that all of the money had been used up by the monthly service fee of $6.95/month.

In my opinion, this is theft of service, false advertising and fraud. The customer service person said that "no hidden fees" meant that if you open the package up and read the fine print that all of the fees are outlined. Do not let these people rip you off like they did me. I am surprised that a class action lawsuit has not been started against this company.