Report: #379217

Complaint Review: Service Doctors

  • Submitted: Tue, October 07, 2008
  • Updated: Tue, October 07, 2008
  • Reported By: Silver Spring Maryland
  • Service Doctors
    14155-B Sullyfield Road
    Chantilly, Virginia

Service Doctors Sold Me Bad Furnace, Lied about warranty and service - lie on their web site Chantilly Virginia

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Bought a new furnace in March 2007. Broke once and they fixed it. Broke again today (Oct. 7, 2008). I was told that someone would come between 5 and 8 pm. Called at 8:50 pm and was told someone would still come. I was OK with coming late as I stay up late. I called at 10:50p and was told to leave a message no one was coming tonight. I was given a 5 year warranty for both parts and labor and their web site says "Offering the areas best service 24 hours a day 365 days a year!" which is obviously a lie. I asked for reimbursement for someone else to repair it or reimbursement for a hotel if it got to cold. Person on phone said couldn't do it. I asked for owner and person on phone wouldn't call him or her and wouldn't give me their number. Since I can no longer trust the furnace or the company I will be filing in small claims court for full price plus my costs so I can have another company put in another furnace (which won't be a Carrier).

Silver Spring, Maryland

This report was posted on Ripoff Report on 10/07/2008 09:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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