Complaint Review: Service Group International - Chesterbrook Pennsylvania
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- Author Not Confirmed
- Service Group International 701 Lee Road, Suite 300 Chesterbrook, Pennsylvania United States of America
- Phone: 8772064254
- Web:
- Category: Web Hosting
Service Group International SGI, sginetworks.com, ServiceGroupUSA.com set up subscription charge against my office phone account without authorization Chesterbrook, Pennsylvania
*REBUTTAL Owner of company: ServiceGroupUSA.com not affiliated with the company in this report- Same names, different companies
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Today I noticed a new charge on my office phone line, from a company called PaymentOne.com, who was acting on behalf of SGI Webhosting, for a monthly fee, which I nor anyone in my company had authorized.
I contacted PaymentOne.com, who told me that SGI sells internet services, web hosting, and web design services via telemarketing. I indicated that the charge was unauthorized. To PaymentOne's credit, they immediately blocked SGI from assigning charges to my phone line.
I then called Qwest, my local phone company, advised them of the situation, and they credited my phone bill by the charged amount, $34.95.
On further research, it turns out that SGI, which lists its web site as www.SGINETWORKS.com, is somehow affiliated with www.ServiceGroupUSA.com. I don't know if there's a connection, but my web site hosting service registered their domain name, www.ServiceGroupUSA.com.
I'm going to keep a very close eye on this situation. I can take the high road and say that it must have been a simple type-o, a set of transposed numbers that caused my phone account to get nailed with this charge, but I'll be watching, you can bet on that!
This report was posted on Ripoff Report on 01/12/2010 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/service-group-international/chesterbrook-pennsylvania-19087/service-group-international-sgi-sginetworkscom-servicegroupusacom-set-up-subscription-553226. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
ServiceGroupUSA.com not affiliated with the company in this report- Same names, different companies
AUTHOR: ServiceGroupUSA.com - (United States of America)
SUBMITTED: Thursday, August 04, 2011
Our company Service Group International Corporation, the owner of ServiceGroupUSA.com is not affiliated with the "Service Group International" listed in this rip-off report. We sympathize with the consumer and it is unfortunate that we share nearly the same name with this other unrelated company but we are not affiliated with them or "payment one" in any way, shape or form.
We do not work in telephone services, and are not located in the same state as the consumer nor the other "Service Group International". They are located in Pennyslvania or Iowa, we are not.
We kindly ask that the reference to ServiceGroupUSA.com be removed from the rip-off report because it is defamatory and casts our company in a negative light, without due process or any proof whatsoever.
The company this consumer has a grievance with is apparently located in Pennyslvania or Iowa and they have filed legal action against them in court. We are confident that the courts will settle this dispute in an appropriate manner between the two parties, and ask that ripoff report allow us to be taken out from the middle of this mess.
In the consumer's statement he/she even states, "I don't know if there is a connection." To answer the question, no, there is no connection. Please delete this reference to us.
Thank you kindly,
ServiceGroupUSA.com
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