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Report: #61888

Complaint Review: ServiceMaster Company Aka AmeriSpec - San Antonio Texas

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  • Reported By: San Antonio Texas
  • Author Not Confirmed What's this?
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  • ServiceMaster Company Aka AmeriSpec AmeriSpec Inspection Services San Antonio, Texas U.S.A.

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**Update...6/25/03...

Brent Chappell commits LIBEL and THREATENS FSS.. It appears that MR. Chappel, with Servicemaster Consumer Services, and AmeriSpec, not only do shoddy inspections, but dabble in LIBEL as well... they have made the following accusations with no proof...."...apparently a known internet scam artist, spam-mailer, and much more including telephone harrassment, criminal behavior and more and more."

The credibility of AmeriSpec is no better than that of Brent Chappell and his spelling! Man, How many lawsuits can we handle. I hope these folks have deep pockets!


*Update 06/20/03 @ 7:30 AM CST..see the end of this posting!

See the new relevant web site for this speech. It looks like AmeriSpec has issues! These folks put of a rebuttal to this speech without even reading it! I knew they were CHEAP, but only after reading their report! By the way, being HONEST, has nothing to with performance, i.e., QUALITATIVE WORK!

Recently AmeriSpec was engaged to do a comprehensive home inspection and I was very much disillusioned! The inspector left windows opened, the thermostat was not replaced to its original position costing me energy and money, outdoor light switches marked as not working were activated by "light sensors", many things were not left in the original condition as found by the inspector. This company probably is one whom's report reflects whether you are the homeowner or possibly a purchaser! I was not happy with the quality of the inspection!
AmeriSpec Inspection Services
Austin: 512.804.2637
San Antonio: 210.344.1344
Toll free: 888.390.5692
Fax: (210).404.2318
email: mgessner@amerispec.net

Taya Klesel, Office Manager
Jessica Barger, Office Assistant
Brent Chappell, Operations Manager (cell 210-559-3435)

* Update...

Now, I am getting UNSOLICITED JUNK mail from this shoddy company.

**Update 6/25/03...

----- Original Message -----
From: redacted
To: David Koeppel
Cc: customercare@servicemaster.com ; mgessner@amerispec.net ; reply.comment@freespeechstore.com
Sent: Wednesday, June 25, 2003 3:17 PM
Subject: Re: Inspection


Mr. Koeppel...

The complaint is now the LEAST of your worries! You have an employee named Brent Chappell with AmeriSpec in San Antonio, Texas who has posted LIBELOUS information about our company and an individual, Richard Scoville, at...

http://www.ripoffreport.com/results.asp?q1=ALLandq5=freespeechstore.comandsubmit2=Search%21andq4=andq6=andq3=andq2=andq7=andsearchtype=0

If this information cannot be backed up, and it cannot, because it was acquired off the Internet from another LIBELOUS person, who is a defendant in an upcoming lawsuit, you will be sued! Consider this a formal "Demand Letter" to Cease and Desist from this LIBELOUS Activity, PULL DOWN ALL UNTRUE and LIBELOUS POSTS from the Internet at once, and pay damages in the amount of $100,000!

What has been said about AmeriSpec can be backed up, and the continued libel and threatening emails from Matthew Gessner and Brent Chappell will also be addressed in the filing of pleadings against ServiceMaster Company.

If this demand letter is not heeded within twenty-four (24) hours, we will seek our legal remedies against ServiceMaster Company, the aforementioned individuals, and notify Mr. Jonathan P. Ward, Chairman and CEO of this VERY SERIOUS MATTER. We have copied http://www.citizen.org/action/ whom your organization is well aware regarding previous litigation!



Respectfully,
FSS



----- Original Message -----
From: "David Koeppel"
To: redacted
Sent: Wednesday, June 25, 2003 2:33 PM
Subject: Inspection


I am with the AmeriSpec Corporate office and received your email with an attachment to a link at Freespeechstore.com. I cannot view the complaint that you posted on their website without paying a fee to Freespeechstore.com, which I will not do, and therefore am unable to resopond to your complaint. If you would like to provide me with more information, I would be happy to address your concerns.
Thank you,
David Koeppel
AmeriSpec, Inc.


*
----- Original Message -----
From: FreeSpeechStore.com Automatic e-mailer
To: redacted
Sent: Wednesday, June 25, 2003 2:39 PM
Subject: E-mail from your Website


The Following information was sent from your Website at 6/25/2003, 2:39:05 PM

Name : Matthew Gessner and Brent Chappell
E-mail : mgessner@amerispec.net
Username :
Comments : Dear (redacted)We don't wish to be a part of your e-mail notification list on any "stories" that originate from your website. Please remove all of our information accordingly. After some research, we are obviously more aware of your operation and how you chose to involve our company. We are also aware of other companies, agencies and individuals that have knowledge of your activities, your behavior and your track record, and we have begun sharing information with the proper authorities. Say what you want about who ever you want to say it about, but frankly sir... we don't care to be copied on it or notified about it. Good day.
Margaret
San Antonio, Texas
U.S.A.

This report was posted on Ripoff Report on 06/26/2003 05:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/servicemaster-company-aka-amerispec/san-antonio-texas-78247/servicemaster-company-aka-amerispec-ripoff-false-promises-corruption-san-antonio-texas-61888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Attention Mr. Jonathan P. Ward, CEO, ServiceMaster Consumer Services

AUTHOR: FREE - (U.S.A.)

POSTED: Wednesday, July 02, 2003

Sent, via email...7/2/03...4:15 CST

Mr. Ward...

Mr. Brent Chappell with AmeriSpec in San Antonio, Texas has LIBELED our firm, http://freespeechstore.com. You might also look up that address at the Rip Off Report and go to http://freespeechstore.com/public/156_AmeriSpec_Does_Shoddy_Inspection.htm Our firm is in the process of drawing up a Demand Letter to you for damages. If you need any more information, you can reply after you read postings for both our companies at http://www.ripoffreport.com, and the aforementioned speech at our site (reply to author), and prior to my Certified Letter being drafted! FSS is all about FREE SPEECH, but LIBELOUS STATEMENTS are not protected by the 1ST Amendment, and an Amendment condoning such has not yet passed the Congress!

Respectfully,
FSS

cc:EJ.Mrozek@servicemaster.com,
jl.kaput@@servicemaster.com

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#1 Consumer Comment

BRENT CHAPPELL, SERVICEMASTER CONSUMER SERVICE, AMERISPEC INSPECTIONS SAVE $3.99 AT WHAT COST?

AUTHOR: Margaret - (U.S.A.)

POSTED: Saturday, June 28, 2003

Here are some classic losers, Brent Chappel, Matthew Gessner, and David Koeppel, all of Amerispec Inspections...http://amerispec.com/ and parent company ServiceMaster Company, AKA ServiceMaster Consumer Services.

One of these LOSERS, Brent Chappell, is PROUD that he saved $3.99 to view an honest and legitimate complaint about his Company. If you (anybody) are reading this, how would you like to have an IDIOT like this representing your firm. He pockets $3.99 and what does he get for it..NEGATIVE PUBLIC RELATIONS, UNIVERSAL AND VIRTUAL INTERNET POSTINGS ABOUT SHODDY WORK DONE BY AMERISPEC INSPECTIONS, POSSIBLE LAWSUIT, ETC. Bravo, Mr. Chappell, would you be my Investment Counselor, or possibly do my Public Relations?? Just a couple of things to clear up more of your misrepresentations..

(1) your customer made an offer on our house and said "...you have a wonderful home"! We decided to remove the home from the marketplace and continue living in the "wonderful" home! (

2) The junk mail we are getting FROM YOU, you IDIOT, is "SNAIL MAIL" trying to solicit business from you...WOW, RIGHT... I AM GOING TO SIGN UP! Are you slow or what?

(3) We chose anonymity on our site for one reason, to save our subscribers from the wrath of DISGRUNTLED and UNPROFESSIONAL respondents...LIKE YOU! Had you paid the $3.99, as many have to read about your company(ies), you also could have communicated with the author, anonymously, until the author felt comfortable in giving you their personal information, unlike this site.

YOU ARE JUST THE TYPE OF PERSON THAT OUR SUBSCRIBERS NEED TO BE "FIREWALLED" FROM, GUARANTEED BY http://freespeechstore.com and our TOS.

(4) We can back up what we said and say about your SHODDY INSPECTIONS AND COMPANY (and there are many more in the NewsGroups on the NET). You better d**n well be able to back up your LIBELOUS statements about us!

Thanks for bringing our site to the attention of a few more people and Mr. Jonathan P. Ward, Chairman and CEO of ServiceMaster. He must be proud to have you aboard!

Respectfully,

FSS - San Antonio, Texas
U.S.A.

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