Complaint Review: Sesational (sic) Eyes - San Diego California
- Sesational (sic) Eyes 3830 Valley Centre Dr - 705-942 San Diego, California USA
- Phone: 844-965-7526
- Web: eyerewind.com & eyerewind.net
- Category: Beauty Products
Sesational (sic) Eyes Eye Rewind, Skin Revive false advertisement on cost. Has cost me 248.00. Said they would fix. Haven't! San Diego California
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Where is the Attorney General for the Internet? This company is ridiculous. I was promised a $5.00 product and talked into another $5.00 product with free shipping and easy 14 day money back return on both. Return policy is located in small print (basically non-english verbage put together by someone in India - where their customer service is located).
My bank account was hit for $92.00 per product before 14 day trial was up. My Bank hit me with two 34.00 charges for a total so far of $248.00 for two supposedly $5.00 (worthless) products.
I was on the phone for over an hour on hold the day the charges hit. After talking with them for over another 1 hour (as they continually harrassed me to accept an offer of 50% off cost, then 75% of cost, etc) they finally said the charges would be taken off. That was over 3 weeks ago and the charges are still on my bank account.
I just spent another hour waiting on the phone and another customer service agent tried to give me the run around about how they cancelled the order but the original charges wouldn't be taken off.
I told him that I am contacting the Attorney General and that when someone is this corrupt, I can be a very mean person to deal with and promised I would follow through completely to do as much damage as possible to their company.
He immediately backtracked and I was given another set of "refund verification numbers" and told the charges would be removed in 3-5 days. If they're not, I'm going full boar on this company and will probably be contacting other ripped off people that have filed a complaint on this website for this company.
I'm not a whiner, I'm a rip-off company's worst nightmare.
Jodi
Carson City, NV
This report was posted on Ripoff Report on 08/12/2016 11:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sesational-sic-eyes/san-diego-california-92130/sesational-sic-eyes-eye-rewind-skin-revive-false-advertisement-on-cost-has-cost-me-24-1322151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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