Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1333613

Complaint Review: Sevan Skin Care - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Alan — Roanoke Texas USA
  • Author Confirmed What's this?
  • Why?
  • Sevan Skin Care P.O. Box 25380 Santa Ana, California USA

Sevan Skin Care Mystere Eye CreamEye Complex RxSkin Complex Rx Free Trial results in Super Expensive additional mailings without authorization Santa Ana California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Found an on-line ad for Eye Complex Rx and Skin Complex Rx offering free trial for shipping cost only ($4.95 & $4.95) for both Skin and Eye complex.

No information was provided on web site nor in emailed receipt indication that there would be follow up mailings of the same items for very expensive price (each item over $90). 

Was surprised when 3 seperate orders were received and then noticed in last weeks bank statement (ending 2016Sep30) 4 un-authorized charges of $91.90, $94.90. $84.75 & 89.75. 

I Called bank and reported the scam.  Bank investigated and could not cancel as vendor claimed shipments were authorized.  They were not authorized and no information was provided by vendor informing of additional shippment nor additional charges and no information was provided by vendor indicating a subscription was included with the order for the free trial.  I am now attempting to contact the vendor to obtain refunds.  Bank has provided contact number for three of the charges;

EyeEnergize (888) 506-8751

ShinyMysst (888) 556-2674

PearlyFeel (888) 387-0206

BeautyRestore (855) 752-8039

The above four items are the charge items as they appear in the bank statement, although the shipping label list the sender as EyeComplex Rx-SkincomplexRx and as SevanSkinCare-MystereEyeCram.  All have the same Santa Ana, CA post Office Box address.

Clearly the vendor intended to create a subscription shipping of these product without purchrser knowledge as there was no notification of such.  Therefore this is intentional fraud.  The ads were associated with Dr. OZ and indicated he was promoting the products.  I now believe that this is a false claim.

This report was posted on Ripoff Report on 10/17/2016 01:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sevan-skin-care/santa-ana-california-92799-5380/sevan-skin-care-mystere-eye-creameye-complex-rxskin-complex-rx-free-trial-results-in-supe-1333613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now