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Report: #1274189

Complaint Review: Shaklee - Internet

  • Submitted:
  • Updated:
  • Reported By: Ken — Chattanooga Tennessee USA
  • Author Confirmed What's this?
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  • Shaklee Internet USA

Shaklee Dont order the products!!! Groveport Ohio

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Ahhh Shaklee!!!

I grew up with these products and probably enjoyed some unknown health benifits because of my use of their health supplements. 

Now that I am in my 40's, I decided to get back in the gym. I remebered that shaklee has a protien powder that really tasted better than most products at GNC or other health supplement stores.

I began to order the instant protien on a regular basis......

well that is until now. 

After 7 orders from a distributor that is located less than 300 miles from me, I placed a large 8th order. 

you see... I started sharing my protien with other gym members and it was amazing how much these people liked it. 

So I began taking orders for the stuff. Well when I placed this order I told people that it would be delivered in a couple days as the other orders I placed arrived at my doorstep in 2 to 4 days. Quite an appropriate time for the distance it was shipped. 

Then came the fateful 8th order.....a week goes by and no product. The tracking number shows the product arriving in my city but never arriving at my residence, the only info on the tracking is "pending"

Well it has been "pending" for a week, so I call customer service (or dis-service if you will) and was given nothing but excuses. I waited another weekend and still NO PRODUCT. 

I again called Shaklee to ask that they reship or refund my money because at this point I have several people thinking I just took thier money and they wanted product or money back.

The response from Shaklee----" You will have to ship the product back to get a refund".

Ummm....I was calling them because the product was never delivered. How can I send something back that was never delivered.

I also paid them 20.00 to become a "member".

I never recieved anything for this 20.00. NOTHING, no membership number, no product, NOTHING. 

At this point I have had to file a chargeback through my card issuer.

Shaklee has destroyed the customer service, these people have no concern for the customer. 

I will say that the ability for them to take your money is astonishingly fast, so they have that part down pat!!!

I learned that the combined shipping and handling charges are inflated as they charge premium money for shipping but use the chaepest slowest method. Kinda like paying for a Mercedes and getting a Yugo delivered to you!!

I am now out of pocket money that I had to give back to the people who trusted me, not to mention the embarrassment!!!

Never again will I buy from Shaklee

This report was posted on Ripoff Report on 12/14/2015 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shaklee/internet/shaklee-dont-order-the-products-groveport-ohio-1274189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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