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Report: #1461256

Complaint Review: SheaHealth8443998 (Luxe Derme Eye Cream & Serum) - PHOENIX ARIZONA

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  • Updated:
  • Reported By: Ukulelechic — Byron Center Michigan United States
  • Author Confirmed What's this?
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  • SheaHealth8443998 (Luxe Derme Eye Cream & Serum) PO BOX 29076 PHOENIX, ARIZONA United States

SheaHealth8443998 (Luxe Derme Eye Cream & Serum) Order date: 8/25/18 with 30-Day Return Policy PHOENIX ARIZONA

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On Monday, Sept 17, 2018 I called Customer Care (844) 780-3174 and received a reply "Your account is not auhorized to make calls to this number and to call Customer Care. This is the Customer Care number. So then I called two other numbers (844) 780-3173 & (844) 399-8738 to which I got the same message. There is a 30-Day Return Policy from the initial date of purchase to request a Return Mercandise Authorization(RMA) and return the product for a refund. Purchase date 8/25/18. 9/17/18 is within the 30-day return date.   

What I am I suppose to do when I can't get through Customer Care to cancel automatic shipment.   I've cancelled my credit card so I can't be charged for automatic purchase or shipment. Your reply would be greatly appreciated.

 

This report was posted on Ripoff Report on 09/17/2018 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sheahealth8443998-luxe-derme-eye-cream-serum/phoenix-arizona-85038-9074/sheahealth8443998-luxe-derme-eye-cream-serum-order-date-82518-with-30-day-return-p-1461256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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