Complaint Review: Shein/She-in - Internet
- Shein/She-in Internet USA
- Phone:
- Web: www.shein.com
- Category: Clothing Stores
Shein/She-in Sheinside; Sheinout Shoddy, substandard, isolates self, poor customer relations Internet
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I ordered clothing from this company. After I messed up the order form I was able to find a phone number to call for orders but it has dissappeared. The representative that I spoke to was rude and didn't seem to understand the problem with the order form. Finally she said just reorder on another form. I did as the first form was not paid yet. For weeks and weeks thereafter I recieved online notifications that I had an unpaid order even though I never actually ordered. In a few weeks the cloths came, in a very small bag. When I opened it it contained shoddy, substandard poorly designed and executed "knockout" items one of which even had the labels cut out. The size chart that they listed on site state inched but must have meant millimeters. One of the pairs of pants was less than 12 inches across. I couldn't get my arms into the pant legs. I sent a email to the company per the email that they had sent me. I got back a email stating that that email was no good. When I went to the included site it redirected me back to their main site. NO WHERE is there clear instruction on how to return junky orders, you just go round and round. I wouldn't even dress a doll fir a dog in these crappy "clothes".
This report was posted on Ripoff Report on 12/01/2015 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sheinshe-in/internet/sheinshe-in-sheinside-sheinout-shoddy-substandard-isolates-self-poor-customer-relati-1271374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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