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Report: #1052601

Complaint Review: SheInside.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Twickley — Phoenix Arizona
  • Author Not Confirmed What's this?
  • Why?
  • SheInside.com Internet China

SheInside.com Their company boasts they have an easy return policy and they is not the case  Internet

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I recently purchased the black hoodie belt waist open long coat as a gift for my sister. I selected this item after reading the description and return policy in detail. The description states the item is made of cotton which is what I was looking for. I purchased it and when my sister received the gift she was horrified. The item was clearly not made of cotton. It is polyester. A poor quality, cheap, and scratchy polyester which makes the garment impossible to wear comfortably. After looking through the packaging I noticed that there is no purchase order or identifying information provided with the shipping. With further inspection of the garment I also noticed there is not label with size, washing instructions, or fabric content. This is in violation of the Federal Trade Commission requirements of selling fabric garments within the US. I have filed a complaint with the FTC regarding their violation of the Textile and Wool Act.

My sister asked me to return the item for a full refund. I have since been emailing SheInside.com asking for the return label required to return the item. The website states easy, no questions asked refund policy. Instead of receiving the information I is requested, I am being hassled.


After many emails it is clear the compnay has a complete disregard for the policies stated on their website.

This report was posted on Ripoff Report on 05/21/2013 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sheinsidecom/internet/sheinsidecom-their-company-boasts-they-have-an-easy-return-policy-and-they-is-not-the-ca-1052601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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