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Report: #1464298

Complaint Review: Shijiazhuang Zu lei trading co. Zuleichem - Shijiazhuang Hebei province

  • Submitted:
  • Updated:
  • Reported By: Darren — Rutherglen Australia
  • Shijiazhuang Zu lei trading co. Zuleichem Shijiazhuang, Hebei province China

Shijiazhuang Zu lei trading co. Zuleichem Gavin@zuleichem Took payment refused to send or refund Shijiazhuang Hebei province China

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I ordered from this company and the first order was fine, no problems and the product arrived quickly. The second order however was different. I paid for the order but when asking for the tracking number I was informed that due to national holidays I should wait. So I obliged and waited for the holidays to finish. Gavin was then unreachable via email and I only managed to get hold of him on Skype thanks to a friend giving me his contact details. Gavin informed me that he could not send me what I ordered as now the minimum order amount had increased. Trying to tell him that I paid for my order before this change therefore it shouldn't matter was no use so I asked for a refund. Gavin said he had to ask his boss but he wasn't there and to wait till the following day. I waited and Gavin told me to wait again. Since then I cannot get a response from Gavin and no idea if or when this situation will be rectified. It would be a bad idea to purchase anything from this company. I will post here if anything changes in the near future.

This report was posted on Ripoff Report on 10/11/2018 10:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shijiazhuang-zu-lei-trading-co-zuleichem/shijiazhuang-hebei-province/shijiazhuang-zu-lei-trading-co-zuleichem-gavinzuleichem-took-payment-refused-to-send-or-1464298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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