Shop LC Liquidation Channel The list is growing, they haven't honored a published 25% discount, will not process a refund, refund policies are not publicised Austin Texas

I have been using this company for about a year. I purchase gifts all year for different occasions. My last three transactions have been treated poorly. There was a 25% discount on their website. I complained and received a terse response stating that the discount expired. I told them to look at their website. No resolution on that occasion. Since then, I have made 2 additional purchases involving several items. On both occasions, shop lc customer service and the personal shopper have not been able to retrieve the orders and then hang up on me. That happened again today and I called a second time. The shop lc person again cannot find my order (they say) and vow to find a way to fix the problem. Today, I sat on hold for 1 hour and 9 minutes. These people are crooks and should be put out of business.