Complaint Review: Shopinprivate - Hazel Park Michigan
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Shopinprivate 510 E. 10 Mile Rd. Hazel Park, Michigan U.S.A.
- Phone: 248-744-3580
- Web:
- Category: On-Line Stores
Shopinprivate, Priveco Charged for product, didn't deliver product, ignored my emails about it. Ripoff Hazel Park Michigan
*REBUTTAL Owner of company: I apologize that we may have made a mistake, but we are definitely a real business.
Show customers why they should trust your business over your competitors...
I placed an order at Shopinprivate.com on May 16 (a Wednesday). I paid for Express Shipping (1-2 business days, 3 at most).
My debit account was charged, and I recieved an email the next day saying my product had been shipped.
My product has yet to arrive (5 days later, 4 of which were business days as far as shipping goes).
I sent an email on May 19, but did not get a reply. I sent another email today (May 21), but so far have still not received a reply.
This company seems to be a scam. They claim to be an alternative to facing the embarrassment of buying certain medical supplies and adult toys in a store, but they are just out to scam people.
Matthew
Sagamore, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 05/21/2007 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopinprivate/hazel-park-michigan-48030/shopinprivate-priveco-charged-for-product-didnt-deliver-product-ignored-my-emails-abou-249553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
I apologize that we may have made a mistake, but we are definitely a real business.
AUTHOR: Priveco Inc - (U.S.A.)
SUBMITTED: Monday, July 07, 2008
Hi, This is Tom, the founder and owner of PriveCo Inc. I know that after reading the above information, you probably think that my company is some terrible group of people. This really is not the case. We are a small company, just 9 people that work very hard to sell items that are embarrassing to buy at the store or pharmacy.
I am sorry that I can't say exactly what happened in this particular case, but I can say that our company has shipped over 400,000 parcels to people all over the world. In the 10 years we have been in business we have consistently received Yahoo! shoppings "Top Service" rating and we have always been a Better Business Bureau member in excellent standing.
We are fairly easy to get a hold of. We keep standard business hours of 9-5PM Eastern Time, we have a 1-800 number and we have a full time person to answer the phone and e-mail. If a person calls on a Friday at 5:30 Eastern time, it can take us until Monday to reply, but I think that this is reasonable.
Not knowing exactly which person wrote this complaint makes it difficult to comment upon, but I am sure that we would have credited him for the entire order if he was not satisfied.
I am sure that we have also apologized to the customer and I would like to repeat that apology.
I can tell you that PriveCo is not a scam, nor is it a ripoff. PriveCo Inc. is the world's most private company, we sell items that are embarrassing to buy in person and we do so privately.
Related Reports
10:12 AM
12:20 PM
09:48 AM
02:09 PM
08:53 PM
08:41 PM
10:39 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
