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Report: #1371507

Complaint Review: Shoplc.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Richard — Willis Texas USA
  • Shoplc.com Internet USA

Shoplc.com Liquidation Channel Rip off. Austin. Tx Internet

*UPDATE Employee: Items/Returns/Price

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 Use due diligence when buying from them. They use deceptive acts to get you to bid or buy their jewelry. $1.00 rising auctions. Est retail value of $499.99 = actual value of $49.99. A $69.00 est value = actual value of $9.99. They put these sky high retail values on their jewelry to dupe you into thinking your getting a good deal. I see it every day. A nice looking piece of jewelry has an est. retail value of 499.99. Bidding starts at $1.00. Most of the time bidding will go over $100.00 on these pieces and buyers dont know they they can buy it straight out from the same place for$49.99. Everything in there auction can be bought from them for less than what your probably bidding on it. 95% of "Platinum over sterling silver" pieces are not silver. They are a silver plated alloy. Gems are usually not real. I bought an Australian Boulder Opal sterling silver ring. The "Opal" turn out to be a piece of hardened plastic with glitter inside. Garnets and other gemstones are usually glass or rhinestone. Returns? You can return it and they even send you return postage with your order but they will deduct $10.00 or more from your refund and sometimes will only give you a store credit. There is a pending class action lawsuit against them for deceptive trade practices.

This report was posted on Ripoff Report on 05/05/2017 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shoplccom/internet/shoplccom-liquidation-channel-rip-off-austin-tx-internet-1371507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Items/Returns/Price

AUTHOR: Yannie - (USA)

POSTED: Wednesday, May 17, 2017

Hi,

 

We do apologzie to have to hear that all of these things have happened to you. I can inform you that when providing the EST of an item that is on the rising auction that just simply means the information that is for the value is correct but due to being last in stock we are able to sell it on the $1 rising auction. On regards to items being on the rising auction and on the online catalog, yes there are items that are on both but that is not going to pertain to all of the items. We do understand finding the items on the rising auction is saving that you will not have to worry about buying it as a whole price. As the returns go, yes we do have a all sales final policy and as well as a return label fee when it comes to the returns that are non defective or damaged but we are always able to further explain the policy to our customers and as well as waive a fee or two as courtesies to make sure that we do have you as a member of Shop LC as we do not want to lose any of our family members. We do hope that you will reconsider with shopping with us in the near future, If there are any concerns or even further questions you are more than happy to contact us at customer service via email: customerservice@shoplc.com or even our chat feature located on the homepage of our website. 

 

Thank you for your time, 

 

Yannie

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