Shopsite Do not trust this company. Orem Utah

I just saw this in a search for Shopsite and I just had to jump in.

Anyone thinking about working with Shopsite software and with the company itself should not give any weight to this ridiculous post!

I've been working with them for years now and they are all professional, respectful and would never ever damage software .... man it's just so ridiculous that trying to defend it is just dumb!!

The software is a little difficult to learn at first and you'll pull some hairs out but once you get the hang of it, it's awesome!! Just research and ask around. Also, their manual and knowledgebase are great!

If you're interested in working with them, go for it, they're a great company and the so is the software.

BTW: I dont work there or have ever worked there!

--Will H.
New Jersey

In 2002 Steve signed a reseller agreement with ShopSite and as part of that agreement he paid a fee which entitled him to several stores and partner support. After provisioning the initial stores, in 2004 he provisioned an additional store. He was subsequently invoiced for this store every month through January of 2008.
After attempts to contact him by phone failed he was notified in January that:

"Unfortunately with your account on hold you forfeit services that we would normally offer you as a partner in good standing. This includes support and being able to purchase future upgrades and licenses using a reseller discount. This license was ordered by you and used for 3 years. We would appreciate being paid. If you have evidence that you paid for this license already please forward it to me. Our records show it was requested and not paid for."

Then in May 2008 Steve, via his hosting provider, asked for free support and was again reminded of his delinquent account status.

(Note that he implies that we have somehow disabled his store but this is not possible since we do not host his store or have access to his server.)