Report: #294061

Complaint Review: Showbiz Promotions, LLC - Jacksonville Florida

  • Submitted:
  • Updated:
  • Reported By: Janesville Wisconsin
  • Showbiz Promotions, LLC 4446 1A Hendricks Avenue, Suite 238 Jacksonville, Florida U.S.A.

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I ordered a dog chew toy for $10.99 + postage and handling ($15.99) on 9/7/7. I used Pay Pal to order. The credit card bill came shortly thereafter and I paid for it. I had still not received the item by early October so I went to their website and it was there I found out that the item was on back order because they had to re-test the safety of the product. I still had not received the item by late October and tried to E-mail them. My E-mail came back with "undeliverable" address even though I used the address on the website. I found another address called "customer service" and I got a reply back that was an auto reply saying that I should receive a UPS number soon and to check my shipping schedule to see when to expect shipment. I had received no shipping schedule. They also asked that people stop "bombarding" them with E-mails so they could do thier job. Very unsatisfactory and rude customer service. To this date I have still not received the shipping schedule, the UPS tracking number, nor the item, as well as the refund that I asked for, and it has been almost four months.

Janesville, Wisconsin

This report was posted on Ripoff Report on 12/23/2007 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/showbiz-promotions-llc/jacksonville-florida-32207/showbiz-promotions-llcvick-dog-chew-toy-mail-order-ripoff-jacksonville-florida-294061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report


AUTHOR: Rll - (U.S.A.)

POSTED: Saturday, January 05, 2008
I received a UPS tracking number yesterday (January 4). Maybe I will get my chew toy after all. It's been four months and we're just getting into five now.
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