Report: #1455869

Complaint Review: - Shenzhen City Guangden Province

  • Submitted:
  • Updated:
  • Reported By: Duane — Phoenix AZ United States
    Fuyeng St.
    Shenzhen City, Guangden Province
    China Items purchased are not the items recieved. Complete SCAM! Cannot return or communicate. Shenzhen City Guangden Province

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Bought 2 Mavic drones. Both with the "fly more" package which includes extra batteries and propellers.

One drone was the standard model and the second was the Pro model.

They were advertised in such a way that there is NO mistaking what you are buying. Product specs, descriptions and videos all posted on this site.

The price was incredibly low for what the item normally costs instore. Aproxmitaly 90% off MSRP.

What I recieved was two identical items that in no way resembled the advertised product except for the fact that it was a drone.

I ordered a $1200 and a $1000 drones and recieved two drones that may cost a total amount of $60.

The site does have a return policy which gives specific directions to return your item. The issue is that the address they give is incomplete.

There is a chat box that can be used but no matter what you write the responce will always be 

       "Orders are being shipped one after another. [continued below]....

..... Please wait patiently.About 7-30 days to arrive.
 Thank you."

Improcess of trying to use the partial address posted to find a complete one. 

   This is the address posted:

First Floor, Building 8, Area A, 3rd District, Xinhe Xinxing Industrial Zone, Fuyong Street, Shenzhen City, Guangdong Province, China

Notice no zip code. I believe it is 511700

Will try to return items as the return policy states that a refund will be applied only after items have been returned. It looks as though both of my items will cost $32.56 to ship USPS 1st class.

This report was posted on Ripoff Report on 08/09/2018 05:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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