Siam Trading Post Poor-customer-service, rude, dishonest, argumentative rip-off Internet

I made several enquirys concerning my order, after having received a confirmation of mypurchase that informed me I couldtrack the progress of my order through the website I purchased it. When I could not find a login to the site in order to do so, I contact them for help locating this information. What I received was no answer to my question, but directions repeatedly to the terms and conditions and blaming my questions for delaying production. Below was their reply to me recent enquiry as to when I can expect shipment. I'll leave it up to you whether you feel their customer care in lacking from their response...

On Wednesday, November 11, 2015, Siam Trading Post <siamtradingpost@gmail.com> wrote:

Hello,

 

Thank you for another message as we told you 10 days ago normal production is about 7 days Here is that email message to you:

 

 

Siam Trading Post <siamtradingpost@gmail.com>	Nov 2 (10 days ago)
to GBubbaW

 

 

 

 

 

Hello,

Thank you for your purchase from Siam Trading Post. We know you will love your purchase from us, if you have any questions please check the web site first and if you do not find a answer email us.

Your order is being processed and your jersey (s) is in production* now , once completed , it (they) will be inspected and shipped to you. Our shipments are sent with tracking for your protection. Please email if you have any questions, we really want our clients to be happy with their purchases.

Thank you,

Art

* Production: The normal production for jerseys is 7 days. If we can provide faster we will. Emailing us about production will only increase the production time. We want to get all clients their orders as fast as we can.

 

 

And as it says mesage to us do not get you your jersey faster, in fact they slow production because every time you send a email, the supplier pulls the jersey from production and holds it pending us telling them if a problem. And I know I have already told you this.

 

0ne email = one added day to production.

 

So you have now sent 7 emails delay the process(see below). Your order was placed on Sunday Nov 1, (holiday Nov 1,  2) placed into production Nov 3nd for 7 days production, since that date we have had 6 production days and 7 delays now pulled from shipping> So now the due date out of production is no later than Nov 23nd. And you selected Standard registered airmail which takes 15 to 21 days transit time.

 

Final delivery, if you let us finish production, will be no later than Dec 14th. If you had not delayed production it would have been before the end of November. Please stop delaying production and let us get this jersey shipped to you. We want to ship as fast as we can and will still do so. You just need to stop delaying the process.

 

Thank you

Art

 

Greg Bubba Wade

Nov 3 (9 days ago)

 

to me 

Thx, when can I expect delivery?

 

Greg Bubba Wade

Nov 4 (8 days ago)

 

to me 

Then send me a link to where i can do this, because I can't find a way to sign in track anything

 

 

Greg Bubba Wade

Nov 4 (8 days ago)

 

to me 

Then send me a link to where i can do this, because I can't find a way to sign in track anything

 

Greg Bubba Wade

Nov 5 (7 days ago)

 

to me 

You are apparently to ingnorant to understand English... Ive no need for "Terms of Sale"! I've asked you now, SEVERAL TIMES, where on your site I am supposed to be able to login and track the progress of my order? There is none!!!

 

Greg Bubba Wade

Nov 6 (6 days ago)

 

to me 

So then your message telling me I could track the progress was BS. In addition, now blame me for your delays. I'll be sure to pass this on to my friends on Facebook, concerning your customer service. Be interesting now to see the quality of what I'm waiting for

 

Greg Bubba Wade

Nov 5 (7 days ago)

 

to me 

Yo! If you refuse to tell me when I can expect to receive, the ******... Send me a link to where I can find it on your website!!!!

 

 

Greg Bubba Wade

1:13 PM (4 minutes ago)

 

to me 

Curious when my order will ship?

Siam Trading Post   Best Selection of Sport Jerseys on the Web www.siamtradingpost.com

On Thu, Nov 12, 2015 at 1:13 PM, Greg Bubba Wade <gbubbaw@gmail.com> wrote:

Curious when my order will ship?