Report: #1038861

Complaint Review: Side Socket - Internet Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, March 28, 2013
Updated: Thu, March 28, 2013
Reported By: Sid — Ball Ground Georgia

Author Not Confirmed

Why?

Side Socket Internet United States of America

Phone: 866.596.4604
Web: www.sidesocket.com
Category: TV Advertisements

Side Socket SideSocket - Gigantic Shipping & Handling Ripoff!! , Internet

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Saw TV advertisement for SideSocket and the ubiquitous buy one, get one free, paying only shipping and handling for the second one. I went online, chose their specialized model for $12.95 and ordered two sets (buy one / one free ) x 2. When I got to the checkout page, the "shipping and handling charges" totaled some $63.96. (The total weight of this order was about one lb.) As this was a Sunday, I had to wait until the following morning. Called at 08:30AM Eastern Time to CANCEL this order (there was no way to go back during order process) and was told it was too late - the order had SHIPPED! Only option was to 'refuse' the order when it arrived and they would credit me upon receipt. Well, my total charge of $141.56 showed up on my credit card and, today, my next credit card statement showed a refund of $77.96. Net COST to me was the noted above cost of $63.96. THIS.....is not RIGHT!!!!

This report was posted on Ripoff Report on 03/28/2013 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/side-socket/internet/side-socket-sidesocket-gigantic-shipping-handling-ripoff-internet-1038861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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