Sierra Pacific home & comfort, Sierra Pacific Heating & Air Conditioning ,Sierra Pacific,... Mike Loer Incompetent technicians,, personality disordered Immoral management, Magazine mechanics, No qualified individulal with any HVAC skills on the C20 license. Rancho Cordova California

Sierra Pacific has incompetent, poorly trained and untrained former solar pool technicians performing HVAC service and planned maintenance calls.

The pre season safety check/tune ups very often result in their sub par magazine mechanic techs damaging the formerly operational equipment, causing gas leaks and component destruction.

For Example,A pre season tune up on a Coleman  propane furnace in a modular home located in a remote section  of the Sierras above Auburn Ca,resulted in the formerly operational  furnace's gas valve being destroyed by the magazine mechanic technician  who  was attempting to check  the manifold pressure, however he was trying to adjust with a screwdriver a plug that simply is removed and inverted then reinstalled to retrofit the gas valve for Propane use from the factory setttings for Natural gas usage.His inexperience not only ruined an operational furnaces gas valve causing it to not only no longer function,but also caused a major propane leak inside the home! The house had to be evacuated and the tech called for help(me).

by the time I arrived (30 mins) on site I found a home so full of propane it likely could not have ignited/exploded as the optimal  ratio  of air to gas(aprox 90% air) was far surpassed making the fuel rich air oxygen starved.

I immediately shut down the gas line and opened the house up to vent,  it was during this venting that the home was becoming more  likely to explode/ignite the indoor air(blow up).

I was told to not only fix it  but try to convince the customer that this was a billable event and coincidentally coincided with the planned maintenance/pre season safety check the technician  was there for.  This is a customer who  bought a $150 service contract that provides 2 pre season tune/check ups and a 15% parts discount and priority service status during peak  times, I saw elderly couples who showed me a drawer full of service call receipts of technicians repeatedly billing for every call back  and there were a ridiculous amount of call backs  and technicians  who were there before me!

I saw the dispatcher & Gen manager Mike Loer throwing away brand new, unused fan motors still in the box because they had been sitting on the parts shelve for years and were "rare" 230 volt condenser fan motors,virtually unheard of for years they asserted when I asked them why

they were throwing away unused,still in the box electric motors into a dumpster?

Heck they scrap  for .39 a lb and they were throwing away  about 20 motors or about 300 lbs

or about $117 just in scrap!

I said, 230 volt condenser fan motors are  what they all are, in fact I never saw a 120 volt condenser fan motor on anything but a window shaker AC unit!

They both started clowning me, saying, We thought you were suposed to be really good?

I was training a pothead solar tech   and I said to him   we will show them  who is stupid, I know my stuff!  the 1st job I asked the solar tech   what voltage that condenser fan motor was,  he saw it was 230volt,  he actually looked suprised I was correct! I further informed him  that every  one we wil see wil be 230  volt as well!  I had hi  radio  in this data at each call we went to, they were pissed off,next thing you know I see that

every time a fan motor is replaced, it requires a minimum  of 2 trips  as they   always had to get the exact motor or they could not wire it up  if the collrs  do  not match !  Magazine mechanics!

They should have kept truck  stock  motors  that will fit in most applications  as long as HP  and rotation  etc  are kept the same its fine  and common place  if you are not thrown  for a loop   by having to  wire a fan  motor up without the exact same motor!  Tripsaver motors  by GE are universal  types  and this saves alot of money  by  not requiring 2 service calls  and parts acquisition  etc  esentially  doubling  the cost  and time  and cutting profits in 1/2 in  doing so  too!  Next thing  the dispatcher rides with me on a call to see the guys cars,  he and Gen Manager must have forgot  cause they both called me in  alleging I was in  aroad  rage incident  and HWY patrols coming etc? I was amazed I called  the HWY Patrol  and they never heard of such a incident!  then I   found it was the same day the dispatcher himself rode with  me   yet  they   both  surmised it could onkly be me as they  checked the dats  and times  against  the payroll times  etc,   Only  after I  pointed  out he was with  me that day  did they  drop it,  for  a  week  then  I get called into  the office  for  stealing  gas  allegedly  I refuled   2 days apart  and 80 gallons,  It was the sending me to  another tech  who was out of gas!

Finally their sales man Ken Baxter  a large hefty  guy  lived in Lake O the Pines  and his new furnace was a pain in their butt, allegedly   they  sent  every new part  with  4 techs  and this was not runing  still  on  an  new furnace   bought by  an employee!  Well  I was told to lie to himm about  how  the Nat gas  setup  was ran   with propane  which ruins it and I  said so! bit they kept lieing and changing parts  over  25 calls  from 5 techs   and never did get the truth!

If they  treat  their own  sales  guy  like this  imagine  a poor customer! The installs I saw  that  were not finished after  3 weeks!   were  trying to make incompatible equipment work together  using a zone control  system  on top of it all also incompatible!]

I saw a new heat pump  compressor runied by  their  installed  using a flexible suction line plastic lined  which melted ruinning the compresor, again I was told to  tell LENNOX  this was a warranty  issue  and their fault  in other words steal  and lie! they  ripped me of for $5k  unemployment too!