Complaint Review: Signazon.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Signazon.com 11969 Plano Rd Internet United States of America
- Phone: 800-518-1217
- Web: www.signazon.com
- Category: Consumer Services
Signazon.com Horrible Customer Service, Internet
*UPDATE Employee: We hope to make things right and earn your business.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
WOW! I called the representative at signazon.com because the sign I designed and ordered was NOT what I received in the mail. The design that I uploaded looked NOTHING like the design I received in the mail. When I called to let them know I was not happy, the rep told me it was my error because I chose the wrong type of design method (lettering instead of decal) on the website.
I didn't even want a refund, I just want them to redesign my request. Obviously when they received the design I uploaded they could see that the type of design I ordered was not the correct one. Couldn't they call me and let me know this instead of just printing whatever and not satisfying the customer? Lesson learned I guess. If you are going to order any signs, I would go with (((competitor's name redacted))). I ordered a great front door vinyl sign with a kit to install it as well.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name
This report was posted on Ripoff Report on 04/05/2012 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/signazoncom/internet/signazoncom-horrible-customer-service-internet-864314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
We hope to make things right and earn your business.
AUTHOR: Signazon.com Support - (USA)
SUBMITTED: Friday, April 27, 2012
I would like to apologize for the misunderstanding and that we were unable to exceed your expectations with your recent order. We take customer satisfaction very seriously at Signazon.com and want to make sure that every customer has an excellent experience when they choose us for their sign needs. I understand that there can be confusion when ordering online and selecting the best materail for your needs. We try to provide as many resources as possible throughout our website and our sales staff is available to consult with customers to guide them through the entire process.
Although we were unable to help you with this order, we would like the opportunity to make things right with you the next time you have the need for any signs printed (please reference your previous order number). I hope that you will give Signazon.com an opportunity to earn back your business and feel free to give me a call at 1-800-518-1217 x501 if you have any further concerns.
Related Reports
03:25 PM
08:02 PM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
