Report: #1302642

Complaint Review: SignQuest, Hawthorne CA location

  • Submitted: Fri, April 29, 2016
  • Updated: Fri, April 29, 2016
  • Reported By: MONTE D — Redondo Beach California USA
  • SignQuest, Hawthorne CA location
    13020 Yukon Avenue, Unit D
    Hawthorne, California

SignQuest, Hawthorne CA location SIGNQUEST HAS UNETHICAL BUSINESS PRACTICES Hawthorne California

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I was hired by SignQuest General Manager Shawn B. to do graphic design & production work in 2015. I met with Shawn approx 5 times at their Hawthorne office (formerly on Cerise Ave.) I designed and submitted hi-res print-ready files for an urgent up-coming trade show for one of their repeat customers. Graphic direction was changed numerous times which entailed much time invested on my part. Professional print-ready hi-res image and vector files were presented to them via upload exchange.

When I submitted my invoice for payment (once monthy for several months), I was continually ignored by both GM Shawn & SQ owner Ramy Baramily. I eventually sent a 'final notice' after waiting 4 months for payment. This prompted a very aggressive and dismisive worded email from Ramy B. accusing me of sending him a 'made up invoice' -as he called it. He said that he would not pay because he did not authorize the work and it is HIS company! 

Wow, I was quite shocked by his unprofessionalism. Besides the fact that his GM had indeed 'ordered the work', Ramy had also been in the office every single time that I stopped in.

I was refused payment for the work and in fact, I was never paid.

I found several photos on Instagram clearly showing several large scale printed banner/wall graphics using MY design/art files. Neither Shawn or Ramy had acknowledged to using the art. (Although that is beside the point, the work used or un-used would be PAID because it was indeed -ordered.)

The point being -- SQ obviously collected handsomely on the job but refused to pay me for my time & talent investment. I spent many hours completing the design & production work and gave them a very reasonable rate.

Ramy refused payment for a completely bogus reason, which is nothing short of thievery. I was 100% RIPPED OFF. Thank you for your site that can warn others of dealing with dishonest people & companies. I made the decsion NOT to sue in Small Claims Court because I have NO DOUBT that I would win but this man would still NEVER pay. I would only waste more of my valuable time. Instead, I will warm others of the type of character that owns this business.

I recommend you do not use SignQuest and instead, find a trustworthy & honest sign company. 

This report was posted on Ripoff Report on 04/29/2016 12:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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