Complaint Review: Siler Financial Group, LLC - Longwood Florida
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Siler Financial Group, LLC 705 D W. State Road 434 Longwood, Florida United States of America
- Phone: 888-855-2855
- Web: silerfg.com
- Category: Credit & Debt Services
Siler Financial Group, LLC SFG They ripped me off! $1495.00 was charged to my credit card. I asked for a refund the next day. All I got was a rude response from Wendy Foster. They stole my money and never even delivered the sof Longwood , Florida
*UPDATE EX-employee responds: Wrongly Accused!
*Author of original report: Amy Hanson at Siler is refunding my money
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
i was contacted via telemarketer telling me that they can reduce my credit card rates. After a conversation with this person, I was transferred to someone at Siler Financial. Before I knew it, they had dialed my credit card co. and had me on the phone authorizing a charge of $1495.00. I called my card co. after this and they said it was too late since I authorized the charge.
I called Siler the next day to request a refund. I got the run around. When I finally connected, my call was given to Wendy Foster. I told her I wanted a refund. She yelled at me and was very rude. I told her I had new health problems that just surfaced. She could care less and yelled at me. I am seriously ill and have been seeing doctors ever since. All I can think about is my life right now and saving it. I can't deal with this but plan to pursue it because it is just wrong. Wendy was cruel! These people aren't out for your best interest. They want your money and they don't care about you.
They promised software and a computer to track finances. Wendy said it was in the mail. This was over a month ago. I never received a darn thing! She lied. She said if I pursued this matter, I would be embarrassed. Of what, I don't know. I pay my bills on time.
I sent Justin Kenney an email explaining my situation. He never replied either. I also attached the information stating the BBC has banned upfront collection by telemarketers with promise to reduce credit card rates etc. They day after this law went into effect, Siler cancelled their BBC membership. This was on October 28, 2010. This isn't even legal.
I now find myself in even more debt and Siler has taken my money. I was really stupid to fall for this. I am now trying to pay off $1495.00 more on my card. These people are a nightmare!
This report was posted on Ripoff Report on 02/09/2011 10:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/siler-financial-group-llc/longwood-florida-32750/siler-financial-group-llc-sfg-they-ripped-me-off-149500-was-charged-to-my-credit-card-692944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE EX-employee responds
Wrongly Accused!
AUTHOR: Wendy Foster - (United States of America)
SUBMITTED: Thursday, March 08, 2012
I worked for Siler during the time that this complaint was made. When the client said that she wanted a refund I went to my manager, or should I say that was his title, I told him that this client wanted a refund. He refused to do so. Then after the report came out they gave the client a refund. Not once did they try to clear my name, their only concern was to protect themselves. I am tired of this negative report being on here, I am a GREAT negotiator and have always been. I was following the rules of the "so called" manager, I was not allowed to refund a client. This company has done nothing to get my name off of here, they only care about themselves, which is why I quit there. I am now in a position that I can refund or not even charge people if there is nothing that can be done to help them, I am not at the mercy of a person like the "so called manager" at Siler. One of my clients bought this to my attention today, I am appalled that this company only tried to make themselves look better and had no regard for me or my reputation. My client is very happy with the services I provided, but rightfully so, after seeing this report they had questions.
#1 Author of original report
Amy Hanson at Siler is refunding my money
AUTHOR: Teran - (United States of America)
SUBMITTED: Friday, February 11, 2011
I recieved a call from Amy Hanson today regarding my complaint with Siler Financial Group. She was extremely sorry for the way I was treated by her employee. She offered me a full refund in the form of a check and also a free computer with her services at no charge.
She informed me that she did not know why I did not receive my computer and software. She
apologized. Amy Hanson seems like a person who cares about her business and wants to do the right thing. She truely is there to help. I commend her for this.
My email to Justin Kenney ended up in his spam mail and was not read. I guess mistakes do happen. I am so happy that Siler is stepping up to plate with a full refund.
Thanks Siler! Way to go!
Advertisers above have met our
strict standards for business conduct.
