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Report: #1336044

Complaint Review: silkflowerfactory - Internet

  • Submitted:
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  • Reported By: Cass — Grove City Pennsylvania USA
  • Author Not Confirmed What's this?
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  • silkflowerfactory Internet USA

silkflowerfactory efavormart Ya Ya Creations Oordered 16 candle wreaths -and never received them. They will not respond to any emails, do not have a phone number listed. Found a phone number on your site from another report but it has been disconnected. I El Monte California Internet

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  Date: October 31, 2016 4:27:46 PM EDT To: "sales@efavormart.com" <sales@efavormart.com> Subject: order still not received I sent you an email early Sunday morning to say I have not received my order- see below. As you can see there is no tracking number so I have no idea where it is or if I will receive by Wednesday which is the date of the church dinner.  Please respond so I know if I have to purchase something locally to replace my order by providing me a tracking number. I receive many on line orders and your help version of assisting me was not helpful.  i find it highly unusual that you provide no address or phone number on your website!

If I do not receive a tracking number or direct assistance from you by Tuesday noon , I will assume you are not a reliable company to do business with and I do not plan to be out $42.93 without filing a complaint and using social media to resolve the issues with my purchase. second email From: Date: November 1, 2016 3:32:59 PM EDT To: "sales@efavormart.com" <sales@efavormart.com> Subject: order still not received It is now the 14th business day since I placed my order. My invoice states 7-10 business days and  still no candle rings delivered nor an email response from you providing a tracking number which means they were never sent.

 In my book this constitutes fraud.   Your lack of response is yet another red flag and I now understand why you list no phone number for your company. You must be inundated with dissatisfied customers. I will be forwarding this information to the BBB, Yelp and Facebook  and Rip Off report which hopefully will have some impact on the future success of your business. I will be forwarding this information to the BBB,,Rip Off reports and Facebook which hopefully will have some impact on the future success of your business But from what I have discovered it appears that you just change company names

This report was posted on Ripoff Report on 11/01/2016 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/silkflowerfactory/internet/silkflowerfactory-efavormart-ya-ya-creations-oordered-16-candle-wreaths-and-never-receiv-1336044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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