Silver Age Entertainment Company takes money and either doesn't deliver or delivers wrong and pirated movie Internet

i also ordered a dvd from silver age.  i received a bootleg copy that was very poor quailty (that i paid $14.95 for).  i wonder if they have the approporiate license to copy and distribute the movies on their website.

i emailed their cistomer service center multiple times and have not received a response.

i contacted the better business bureau and they rejected my case complaint due to a lack of address for silver age, which they conveniently do not include on the shipped package, or their website.  i guess i now know why.

and to add insult to injury, i paid $4.95 for shipping.  when i received the shipment, i had a notice from usps that i owed $0.15 to cover the postage not covered by silver age entertainment.

i am shocked that this can go on, and that the bbb refuses to do anything about it.  where is the consumer protection, what is the point of the bbb?

I too recently ordered a movie from this website, i was looking for an old xmas movie from my childhood, this website came up, and before i looked into it, which was my fault, i ordered, then thought the site looked a little sketchy, i googled it from scratch and found this review, i immediatley called my bank to stop payment but they could not, due to it being a bank card, they said i would have to wait & see what happens, then take it up with the website, i did recieve a package a week later, and it is my movie, but the case is from the computer & the dvd was blank, i played in one of my dvd players, it wouldnt work, tried another, it plays but is pirated! so i paid $20 for a bootleg movie!!!! that i could buy at a flea market or something for a few bucks! i do not like the fact this site has my info, and i dont know where to go to get them shut down! it is illegal!!! im looking fior direction! help!