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Report: #63608

Complaint Review: Silversand Photography American Portraits - West Orange New Jersey

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  • Reported By: Antelope California
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  • Silversand Photography American Portraits 270 Pleasant Valley Way West Orange, New Jersey U.S.A.

Silversand Photography/American Portraits ripoff mistreated and ripped off screwed others too ripoff West Orange New Jersey

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A photographer from Silversand came out to my home and took pictures of my infant daughter. They told me that someone would contact me in approx. 3 weeks to schedule an appt. to view the portraits.

After 4 weeks I contacted them and my call was not returned. This went on for a week before I called the Corporate offices, and was told that they would contact the local office for me.

Those calls were also not returned. I was told after 2 months of trying to get my pictures that they could not find them. It took 4 months. but I was eventually told that they had let their sales person go and he had taken the pictures with him.

They got the pictures from him and I was finally given my pictures. Thinking that it was not the Companies fault I agreed this last Saturday 7/12/03 to give them another try. The photographer was to be at my home at 3:30 p.m..

I had called the office when the photographer did not show and my call was not returned. The photographer was 3 hours late for the appt. and never called to let me know he would be late.

He came into my home asking me to get together a stool, blankets, toys, and books for props. He had no patience with my daughter who was tired as it was almost her bed time. He wanted to take pictures of my boys, I explained to him I only wanted pictures of my daughter as we just got school pictures for my boys.

When I took my daughter out of the room to get a drink he quickly took 3 group pictures of my boys and 1 individual picture of each of my boys. He was very pushy about selling me pictures and I found out after he left, that when I was out of the room he TOLD my oldest son to get him a glass of water.

I called to cancel my order and my free portrait telling them that I do no want them to contact us ever again once again no return call, so I called their Corporate offices and was told that they were going to go ahead and cash my check and I would get my money back in 3-4 weeks. Empty promises from a company not capable of keeping them!!!!!

I had to pay my bank $20 to stop the check just to avoid becoming their victim again. If you can avoid this company DO IT!!!!!

Kristen
Antelope, California
U.S.A.

This report was posted on Ripoff Report on 07/14/2003 01:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/silversand-photography-american-portraits/west-orange-new-jersey-07052/silversand-photographyamerican-portraits-ripoff-mistreated-and-ripped-off-screwed-others-63608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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