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Report: #791162

Complaint Review: SimpleMobile - Internet

  • Submitted:
  • Updated:
  • Reported By: CrazyJoeDavola — California United States of America
  • Author Not Confirmed What's this?
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  • SimpleMobile p.o. box 147 east irvine, ca 92650 Internet United States of America

SimpleMobile MySimpleMobile scam marketing ploy Internet

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My girlfriend has MySimpleMobile and I decided to swith. She had been on the $60 unlimited talk text and data plan with 4g speeds. Well...... I deduced her phone that Is had about 1.4mbps download does not have 4g . I went to the site WWW.MySimpleMobile.com and saw a $40 unlimited talk,text and data with 3G speeds NOT 4G for $20 less. We both switched to it and her over 1mbps speed is capped at 119kbps as I am. That is 2G SPEEDS! Not 3G ! I went to the site and after you click the more info THEN you can read the "UPTO" 3g speeds...where available( where is it available If she already had 3G speeds? But now is being throttled to 2G speeds ? Also for any who thinks 1.4 is 4g speed ....... the maximum download ability a 3G chip in a phone can transfer is 3.1MBPS .... so no 4G but 3G for a supposed 4g which means they are also trotting the 4g she should have been up a lot higher than the 1.4 mbps download she received ....

So the conclude we both purchase the unlimited $40 talk text and web (SCAM)...SERVICE....OH before I forget NO REFUNDS I was told. Yes I called (55) minutes later they answers ...customer service is terrible .

This report was posted on Ripoff Report on 10/21/2011 07:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simplemobile/internet/simplemobile-mysimplemobile-scam-marketing-ploy-internet-791162. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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