Simplicity Gourmet, Pro-health Ultra Charge came after 30 days of a finance charge of .18% for 5yrs. Threatening our credit history. Thier refusing to take returns. Clarksville Tennessee

Anthony did not place his order with Simplicity Gourmet. He placed his order with Chefmaster: Simplicity Home Products, an independent distributor of Pro Health Ultra cookware. Simplicity Gourmet is a marketing company that provides services such as apointment setting, customer service, cooking classes, literature, etc for independent distributors. Due to our contractual relationship with these dealers, we have no authority to cancel their orders.

I spoke with Anthony extensively regarding this issue on a couple different occassions, the interest is not hidden. It is printed in a large box, approximately 1/4 of the page, on the credit application that Anthony signed. I explained to Anthony that at the shows, the interest is given at a monthly rate b/c that is how it is charged. It is calculated on a monthly rate at 1.5% monthly or 1.75% monthly (depending on the state on the chart) on the unpaid balance. Typically, if a customer only pays the minimum payment each month, the loan will be paid off in 36-40 months, not 60.

The contract, that both Anthony and his fiance, Marcia signed, indicating they had read and understood all terms and conditions of their contract, clearly states that after the three day cancelation period, all sales are final. While contractually, we are in no way obligated to, on behalf of Chefmaster: Simplicity Home Products, I offered to give Anthony product in the amount of interest that he paid in over the life of the loan when he has paid the loan off to try to find some resolution to this issue. Anthony declined the offer, however, this offer still stands.