Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1464714

Complaint Review: Simply For Life - Calgary/Kensington - Calgary AB

  • Submitted:
  • Updated:
  • Reported By: Mel — Grand Bay-Westfield New Brunswick Canada
  • Author Not Confirmed What's this?
  • Why?
  • Simply For Life - Calgary/Kensington 113 19 St NW Calgary, AB Canada

Simply For Life - Calgary/Kensington ,Scott Cobbett Ordered and received Items and Materials from our business but refuses to pay for them. Calgary AB

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Oct 12, 2017 at 8:07am (Atlantic) we advertised a package of items for sale. The ad included photos of all the items.

Oct 12 at 11:18am Scott Cobbett (hereafter SFL) of Simply For Life Calgary/Kensignton emailed indicating he would take all items & requested we determine shipping costs. At 11:19 am we requested he confirm his exact shipping address. At 11:21am he confirmed the address in Calgary, AB & we confirmed we would get shipping cost for the exact address. At 12:14pm the confirmed shipping cost was emailed to SFL, requesting confirmation to move forward. At 12:17pm the response was received from SFL that the shipping cost was "fine."

The package was sent via Purolator Oct 16 at 3:23pm. Oct 17 at 9:56am email was sent to SFL to confirm the tracking numbers of the parcels and included the invoice for: the items, the shipping and taxes (New Brunswikc HST) charged on the shipping, as well as the address to send their payment to.

Oct 17 at 12:26pm an email was received from SFL indicating a cheque would be sent to us right away. At 3:56pm SFL sent an email indicating he didn't think he needed to pay the shipping taxes as he lives in Alberta. At 4:18pm we sent an email explaining the taxes were charged by the shipper and as such were part of the shipping fee. There was no response received to this email.

Dec 27th a reminder email was sent to SFL as a of the outstanding invoice & to confirm Purolator had marked the package delivered & signed for by his employee, indicating perhaps the cheque had been lost in the mail.

Jan 9, 2018 1:52pm an email was received from SFL indicating he would cancel the previous cheque (which mustve been lost in the mail) and would send a new one right away. We confirmed our mailing address for the cheque via email at 2:06pm.

Feb 13, 12:00pm we emailed SFL to advise the second cheque had not arrived & to offer the option to e-transfer the funds.

SFL replied March 14, 12:51pm stating he didn't end up using all the items he ordered so he only wanted to pay 60% of the invoice, because his business was "struggling" and paying the amount owed by him woul "hurt a bit". We offered a compromise via email of 87% (the cost of the goods and a portion of the shipping). There was no response received to this offer.

April 17, 2:29pm we offered a final reminder email and received no response. It would appear the owner of this business does not feel he should have to pay for good he ordered and recieved in good faith.

I would caution anyone giving goods, services or payments to this individual or business upfront that they may not recieve the agreed upon compensation. I would advise businesses and individuals not to misplace their TRUST.

This report was posted on Ripoff Report on 10/16/2018 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simply-for-life-calgarykensington/calgary-ab-t2n-2h8/simply-for-life-calgarykensington-scott-cobbett-ordered-and-received-items-and-materia-1464714. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now