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Report: #1372590

Complaint Review: Sim's Mitsubishi - Medina Ohio

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  • Reported By: Mark Fenix — CLEVELAND Ohio USA
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  • Sim's Mitsubishi 2098 Medina Rd Medina, Ohio USA

Sim's Mitsubishi Deceptive Advertisement False Advertising Medina Ohio

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I came in on a Deceptive Advertisement posted on the Sim's Website. After 2 hours of some ill prepared excuses and back-and-forth I was presented an outlandish offer along with some unwarranted condescension from the Sales Staff. What was extremely surprising was when Mr. Mark Sim's was then approached by the sales manager and fed some bad information regarding the advertisement as Mr. Sim's himself look me in the eye and perhaps unknowingly lied to me as he was led to believe this was the mistake of an intern... WOW.

It's a shame as I've actually had the Subaru Dealership up the street rectify the mistake and even honor a botched quote losing thousands in order to salvage the relationship of a long time customer. I wasn't prepared for Mr. Mark Sim's himself to be as dishonest. It's too bad the Brunswick Auto Mart Team doesn't sell Mitsubishi as they've always made good on their mistakes. Buyers please beware as my time was definitely not appreciated by any level of management and the disrespect I encountered on the way out was inappropriate. S******** Mitsubishi is your next nearest dealer if you're in need of another dealer.

Honor the advertisement or provide me an offer that compensates me for our time and do better; mistakes happen but the whole production we were put through is just embarrassing for a business of this size in an industry already known for such deceitful sales tactics.

https://drive.google.com/file/d/0B82JuZ70PnjVS0s2dnNadVhSaFE/view?usp=sharing

This report was posted on Ripoff Report on 05/11/2017 06:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sims-mitsubishi/medina-ohio-44256/sims-mitsubishi-deceptive-advertisement-false-advertising-medina-ohio-1372590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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