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Report: #147370

Complaint Review: Singer Lazer Storm Vacuum - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Las Cruces New Mexico
  • Singer Lazer Storm Vacuum 4540 Worth Street, Los Angeles, California U.S.A.

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On May 29, 2005 we ordered 2 singer vacs along with the steamer and accessories from your TV infomercial. Was told we would be charged 120.00 for the vacs plus plus express shipping to total 185.00?

Our credit card was charged but as of today's date, June 24, 2005, we have not seen a vacuum. We also were given an 800 number to call to "remedy" this but that number is ALWAYS busy and we have never been able to get through. We have asked our bank to dispute this charge. Such a shame that the Singer name is being ruined this way.

Robyn
Las Cruces, New Mexico
U.S.A.

This report was posted on Ripoff Report on 06/24/2005 11:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/singer-lazer-storm-vacuum/los-angeles-california-60093/singer-lazer-storm-vacuum-ripoff-los-angeles-california-147370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Suggestion

Here is a number to contact the corporate offices in New York

AUTHOR: Suzanne - (U.S.A.)

POSTED: Thursday, September 29, 2005
When I got called back from the customer service people finally I got this other number from my caller ID. If all us who were robbed call, maybe they will do something. (212)575-0500!!!!
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#1 UPDATE Employee

Customer Service Help

AUTHOR: Sandy - (U.S.A.)

POSTED: Wednesday, July 13, 2005
The customer had ordered the Singer Vacuum Special this special included a buy one get one free offer, the total was $ 119.00, this order did not include $ 18.50 shipping and hanlding on each of the Lazer Storm Vacuums. We would like more detail on the order so we can trace the shipment, for the customer.

Singer.com
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