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Report: #337946

Complaint Review: Sitecube - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Carolina Other
  • Author Confirmed What's this?
  • Why?
  • Sitecube www.sitecube.com Nationwide U.S.A.

Sitecube SITECUBE ISSUES Carolina Puerto Rico

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Your server is down AGAIN!!!!
This will be the 2-3 time my website can not be seen on the internet. Its frustrating to see such a wonderful web builder having so many issues. I dont use your email server, because it hardly ever does work half the time, so now I am using a gmail account. I have been knocked off search engine ranking which has affected my means to negotiate link exchanging with other websites. I was generating 1,000 hits per (30,000 hits per month), now I generate 80 hits per day (5,000 per month). This has to do with the site going down which does not give a good responds to search engine crawlers, but support does not want to admit it. I am really tired of chatting with the support team an hardly ever getting anywhere with the issues I am facing.

I am also having problems with my web builder. I can not save the changes on my Online Store. So I am having issues with the customers that purchase my products. I have had to return customer money because the support team can not correct the issues faced with my Online Store not working, but most of all losing credibility. I was told it would be fixed 2 days ago. Yesterday, I was told by another support tech/chat that they were doing updates. Wow, the bullsh*t just goes on, one bullsh*t after another. Support has run out of excuses to tell me. And still my site problems have not been solved.

I have heard many great things about this website online. But I wonder if is all true, because I continue to face the same problems with my website. Today my website is down again for the 2-3 time in one year, after a 4-5 day downtime of my website just recently and now having my website down again. I am truly making the arrangements to discontinue my services with sitecube company, because all I have is problems with my website. I have made my decision to start building a new website all over again. I can not express enough all the hard work, time and effort and countless nights on my computer invested into building this website.

I am truly sad with what is going on with your company and my website. I remember the last few weeks left of my contract; I was going to discontinue my services with your company. A support rep convinces me to stay, and that I was going to get better service if I would stay another year. What a mistake!! So much bullshit ad no results.

Well, here I am again with my website down again; and no one to give me straight answers. I am not a beginner in the webpage building, I consider myself to be a mid/advancer user. So I definitely understand that sitecube is having server issues, real bad server issues. My website has been down 2 times in a 2 month period, thats really bad. Really bad!!!
What next????
What can I do?
Where do I go?
Who do I talk to?
What step should I take next?

Best regards,
Sad Customer

Sitecubesucks
Carolina
Puerto Rico

This report was posted on Ripoff Report on 06/06/2008 11:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sitecube/nationwide/sitecube-sitecube-issues-carolina-puerto-rico-337946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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