Complaint Review: Siteleader - Internet
- Siteleader Internet United States of America
- Phone:
- Web: www.siteleader.com
- Category:
Siteleader I wanted to transfer my domain to another company and pay the $98. They told me the domain was lost and it would cost me $599 to get it back. Since it is my name I wanted it back. They will not respon, Internet
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I began using Siteleader around 2001 to host my business. We agreed on 99.00 year for a small site. Several times during the decade the price would increase and be billed automatically to my bank. This was done without any notice. I would have to fight with them to reissue my fees and work with my bank not to pay the higher fees. Each time I won. But recently Siteleader went to far and actually more than doubled my price to over 200./year. This was done with the same lack of notice and an explaination I just missed the emails. Well, I had had it. I again contacted my bank and told Siteleader that after 10 years of service I had enough and wanted out. I found another web hosting site and wanted to switch to them. Siteleader refused to move my domain name. Since this was a business name I used for 10 years it was important to me to have it. They told me to read the "fine print" which I did. And for a fee of 98.00 they would transfer the name. When I asked them about it - no response. Then two days ago, I get a email saying they lost my domain name and that happens sometimes but it's not a big deal and I can now have it back for $599 no exceptions. I said if it's lost, how can you get it, but they called it deleted. I sent several more emails to try and understand what happened - no response.
Can anyone help me get my domain name back? I believe I've had that name (which is my business of over 10 years - it's a brand - they stole...and now want 600. Please someone - I'm not an internet person, I'm a psychotherapist who helps people. Will someone help me?
This report was posted on Ripoff Report on 02/14/2010 01:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/siteleader/internet/siteleader-i-wanted-to-transfer-my-domain-to-another-company-and-pay-the-98-they-told-m-569313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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