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Report: #1449542

Complaint Review: Sitelock & HostGator - Tel Aviv

  • Submitted:
  • Updated:
  • Reported By: Ilan — geneva Switzerland
  • Author Confirmed What's this?
  • Why?
  • Sitelock & HostGator Hashuk Tel Aviv, Israel

Sitelock & HostGator Why you should not subscribe to this plan: I subscribed and got my site hacked. Called SiteLock and spoke with them, they sold me a HostGator x SiteLock scam Tel Aviv

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Why you should not subscribe to this plan: I subscribed and got my site hacked. Called SiteLock and spoke with them, they sold me a "super scanning plan" that will entirely scan my site and remove any malware from it. Great. Two days later, my site gets massively hacked, the root file gets erased, they have no backup, so I lost everything.

I call HostGator to cancel my subscription because I purchased it through HostGator, HostGator sends me an email saying that the plan will be canceled.

Then a few weeks later, I get an email from SiteLock saying that my credit card will be billed soon. I call them, and of course, it's impossible to cancel my plan, so I'm locked in for a year at $65 per month for a totally useless service.

This report was posted on Ripoff Report on 06/29/2018 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sitelock-hostgator/tel-aviv-6967141/sitelock-hostgator-why-you-should-not-subscribe-to-this-plan-i-subscribed-and-got-my-s-1449542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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