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Report: #1228950

Complaint Review: Six Flags New England - Agawam Massachusetts

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  • Reported By: Joyce — Windsor Connecticut USA
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  • Six Flags New England 1623 Main St Agawam, Massachusetts USA

Six Flags New England Refused to refund all my money that was withdrawn after membership was canceled. Agawam Massachusetts

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 I canceled my membership back on March 2, 2014.  Every month payments were automatically taken off my debit card through paypal.  After cancellation, 2 more payments of $23 and 1 payment of $27 for insufficient funds were taken out.  I contacted Paypal to block Six Flags from any future withdrawals from my account.  I also called and spoke with 3 customer services reps at Six Flags who all assured me that my funds would be returned back into my account after review. 

I checked my account on May 13, 2014 and realized that only 1 payment was returned on April 29, 2014.  I called and was told that I WAS NOT getting the other refund (membership fee of $23 and insufficient fee of $27) because I have 45 days after I request cancellation for it to actually be canceled. So, since it was within those 45 days that they withdrew funds, I'm not entitled to get it back.

None of the other reps indicated any of this to me before, so now I'm out of $50 that someone was not authorized to take out. I got the membership over 2 years ago, so I have no way of knowing if this is the case.  It is stupid and unfair, that they can just go into anyones account and take out funds after its canceled.

 

This report was posted on Ripoff Report on 05/13/2015 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/six-flags-new-england/agawam-massachusetts-01001/six-flags-new-england-refused-to-refund-all-my-money-that-was-withdrawn-after-membership-1228950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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