SIxt Italy Car Rental Fraudulent Damage Claim Rome Italy

Picked up car in Florence-  Insisted attendant come outside and inspect the car for damage- none noted.

 Returned car to Rome at end of rental period.  BIG MISTAKE to return car when no attendant was on duty (although according to the hours of operation there should have been someone there)- Needed to check-in for International flight so followed check in procedure to leave keys and contract in box.  SHOULD NOT HAVE DONE THAT!  Of course they claimed there was damage to the car-$450.00 USD worth-  there was NONE!

Then tried to dispute-  called the 800 number that was provided when I booked my reservation-  Spent NUMEROUS hours on the phone with the US Sixt Office who couldn't do anything about the charges because the ITALY branch is franchised and out of their control.  SO be careful because even though they provide a US Customer Service number... they can't do anything!

Lesson learned.... probably would NEVER rent from them again!  They are a SCAM!  My credit card company wouldn't do anything either!  SIXT knows they can get away with this!  WHAT A SCAM!

As an FYI-  Car was picked up on 4/22/13 at Downtown Florence Location and believe me I had to insist they come out and inspect the car before I drove off.  Also the car was returned on Monday 4/29/13 7:10am to the  Rome Fumicino Airport location (within car rental return parking garage)-  Attendant should have been on duty beginning at 7am.  BUT then they couldn't pull their little scam!

From reading posts, this company appears to make numerous fraudulent damage claims-Thankful for the internet so other people can be aware of SIXT ITALY's RENTAL SCAMS! WHAT A JOKE!