Complaint Review: Skadate.com, Skalfa Ecommerce, Aaworldsales.com - South Bend Indiana
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- Author Confirmed
- Skadate.com, Skalfa Ecommerce, Aaworldsales.com P.o. Box 2585 South Bend, Indiana U.S.A.
- Phone: 505-349-8782
- Web:
- Category: Internet Marketing Companies
Skadate.com, Skalfa Ecommerce, Aaworldsales.com deceived me with minimum server requirements, they admitted but refuse to refund me $595 South Bend Indiana
*UPDATE Employee: SkaDate official response
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this company provides dating software skadate.com
i checked that i had the minimum server requirements as reported on their web site and then proceeded to pay them $595 for their dating software. to cut a long story short, i have spent the past 2 months back and forth with their tech support trying to make this software run on my server. they have given up and are unable to make it work.
they have now decided (suddenly, after 2 months of trying to help me) that my server does not meet the requirements to run their software. whats more, they have changed the minimum server requirements on their web site so that it would appear that i am the one in the wrong. i can not prove that they have made this change to their web site but i do have emails from them advising me of the original requirements, which my server met comfortably.
also, if my server did not meet the requirements to run their software, why did they just spend the past 2 months trying to get their software running for me? they are refusing to refund my $595, they say i am at fault because my server does not support their software.
i currently have around 30 emails from them and counting, it looks like i have lost my money, though i am not going to give up without a fight.
Tony
Wigan
United Kingdom
This report was posted on Ripoff Report on 08/31/2006 03:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skadatecom-skalfa-ecommerce-aaworldsalescom/south-bend-indiana-46614/skadatecom-skalfa-ecommerce-aaworldsalescom-deceived-me-with-minimum-server-requiremen-208772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
SkaDate official response
AUTHOR: Timsk - (U.S.A.)
SUBMITTED: Thursday, December 25, 2008
Hi Tony.
Sorry just found your report.
Well we did not change our server requirements at that time they were the same. You can check it via Internet web archive also called as Way back machine. So you will see that there weren't any sudden changes to the page with server requirements. Maybe the problem was that you did not check the server requirements which are available on our web site before the purchase and it caused problems with your hosting service compatibility. Anyway we offer our hosting service (3 months free of charge) which is fully compatible to our software or recommend other hosting service providers with compatible server requirements. We have a lot of customers who use different hosting services.
If you have any further questions you may contact our support department at: support [at] skadate.com or make a call at (+1)574 203 0674
Thank you for your time and consideration.
Best regards, Tim S.
P.S. The server requirements will be changed soon due to the new version of SkaDate - SkaDate 7 it will be compatible to PHP 5 and MySQL 5.
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