Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1211565

Complaint Review: SKB Beauderm (Oneders Inc) - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: joshua tree — alexandria Virginia
  • Author Confirmed What's this?
  • Why?
  • SKB Beauderm (Oneders Inc) 3760 W. McFadden Ave. Suite B602 Santa Ana, California USA

SKB Beauderm (Oneders Inc) Saw TV advertisement for "Trial size" Beau Derma Advanced n Santa Ana California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Responded to an internet pop-up ad for “Trial size Beau Derma Naturally Advanced Skin Care.” Ad said you pay only for postage.

We received both the skin care ointment (container 2.5 in. by 1.5 in.) and a container of “RevitaEye,” (4 in. by 1 in.) which had not been requested.  The bill received was for $89.95.

My wife called the firm (Oneders Inc. 2321 E. 4th St. Suite C #114 Santa Ana, CA 92705) to tell them of its so-called mistake (didn’t order RevitaEye and no indication of  postage and handling for the skin ointment).

The response was an offer to return 30 percent, which she rejected.

Several days later I called the same number twice to restart the complaint process. I was told the company policy is to refund up to 15 percent if a customer is unhappy. I rejected that. During the discussions I asked for the names of the Oneders reps. One said it was company policy not to give that, and the other told me only “Harold.” Then I asked for the company’s email address. That resulted in lots of words about policy.

This report was posted on Ripoff Report on 02/25/2015 09:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skb-beauderm-oneders-inc/santa-ana-california-92704/skb-beauderm-oneders-inc-saw-tv-advertisement-for-trial-size-beau-derma-advanced-n-sa-1211565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now