SkinEndear I saw the ad for SkinEndear online-Free trial only pay shipping. I did NOT read terms and conditions. I called to request a refund after I got a second shipment but was told they cannot refund my money. Buffalo New York

I saw an ad for SkinEndear advertising free pay shipping only for free sample. When I received a second shipment that

I did NOT request I called the company. I was told by NIKKI that they could not refund my money because they cannot

take this product back even though it has never been opened.

I told them I was recording our conversation and that I wanted to cancel any further orders immediately. I also

requested they send me an email stating they have cancelled my order. I did get a cancellation number from

Nikki which is the same number that is on the shipping label which is actually identified as the order number

on the latest order I recived and did not order.

I have NOT yet received an email as they promised. I will be monitoring my credit card and informing the credit card company not to accept anything from SkinEndear in the future.