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Report: #1266823

Complaint Review: Skinlogic and Eyetensive - Santa Ana California

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  • Reported By: Pissed Off Customer — St. Augustine Florida USA
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  • Skinlogic and Eyetensive Santa Ana, California USA

Skinlogic and Eyetensive Deceptive business practices Santa Ana California

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I saw an ad with Dr. Oz discussing the positive effects of Skinlogic and Eytensive. I read through the entire ad and felt comfortable enough to order a "trial of each product for 4.95 and 5.95. Nowhere in the ad did it say anything about it being a monthly auto-ship product and nowhere in the ad say that it would cost me 89.99 every month after I order this so called trial.

i called the 888 number and got a recording. It gave me the option to cancel my account if I returned the unused product to them within 30 days of receiving my first sample...but they weren't responsible for return shipping. I already gave them $11 to order the trial and I am returning unused. The recording said that I could keep the product if I would pay an additional $34 which is a "reduced rate!" 

So I'm going to return the product COD, and if they still attempt me any further, I've already contacted my bank and the call was recorded, but I will put any future charges from this company on "stop payment" (which I will also be charged for by my bank.)

My advice would be to not do business with companies who have such shady, vague, business practices. No matter how I look at it, I've lost money, my time and I don't have the product. 

I could've just kept the product, but I'm sure that would just cause me a bigger headache down the road. Next time I will read rip off report first, not after its too late.

Unhappy Customer in Florida

This report was posted on Ripoff Report on 11/09/2015 02:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skinlogic-and-eyetensive/santa-ana-california-92799-5380/skinlogic-and-eyetensive-deceptive-business-practices-santa-ana-california-1266823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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