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Ripoff Report | Skybeam Internet Se Review - Internet, Internet
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Report: #724908

Complaint Review: Skybeam Internet Service - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Mike d — Oak Leaf Texas U.S.A.
  • Author Confirmed What's this?
  • Why?
  • Skybeam Internet Service Midlothian, TX Internet United States of America

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Very poor service. No customer service, usually just an answering machine. My service has gone out 6 times in one month. They don't care. It was a great company when it was owned by AirCanopy. I know at least 4 other people who have dropped them.

This report was posted on Ripoff Report on 05/03/2011 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skybeam-internet-service/internet/skybeam-internet-service-very-poor-service-internet-724908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#3 Consumer Comment

Answer your Phone!

AUTHOR: mr rik - (USA)

POSTED: Friday, May 27, 2011

That would be a good start!

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#2 UPDATE Employee

We Want To Help!

AUTHOR: SKYBEAM_Texas - (United States of America)

POSTED: Friday, May 27, 2011

We are so sorry that you are having issues. We are committed to meeting the demand to fix any and all technical problems you may have experienced as quickly as possible. If you would give me your account name, email address, and phone number, I will have a tech support representative speak with you as soon as possible.

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#1 Consumer Comment

More info for you

AUTHOR: M - (U.S.A.)

POSTED: Friday, May 06, 2011

I too am stuck in the middle of nowhere in Texas and have made a huge mistake of using Skybeam. Upon more research here is more informaiton on who owns them and their investors, perhaps we can talk to their investors about it maybe if we inform their money source they might fix it.... Also I did file with the bbb and my own report on here waiting for it to be checked out before they post it...

http://jabbroadband.com/investor.html

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