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Report: #1173602

Complaint Review: skye salon and spa - Beaumont Texas

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  • Reported By: yesita mass — beaumont Texas
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  • skye salon and spa 4310 Dowlen road Beaumont, Texas USA

skye salon and spa Essie's Hair Design at Skye Salon skye salon and spa is very Unprofessional, rude and damaged my hair Beaumont Texas

*REBUTTAL Owner of company: Essie is an independent contractor.

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I went to Skye Salon because I needed a new look. I showed Essie a picture of how I wanted my hair to look. I was looking for ombre style. She spent 4 hours working on my hair. I thought it strange that she did not want me to look at myself in the mirror for too long.

After being charged $ 150.00  What I got in return was a very bad highlight job. I can't even say it was highlights. It was a very bad style all in it's own. I went back to the salon and tried to talk to her about how bad I looked and how bad I felt. She told me it was all my fault.

How could it be my fault when she was the hair dresser??? She was very entertaining all the while talking only good about herself and speaking very negative things about all the other hair dressers in the Salon. She liked to brag about herself with over 25 years of experience and the other women with only 3 or 4 years of experience.

How conceded. When I confronted her she was very rude and tried to embarrass me. No one would let me talk to a manager or even the owner. I left the salon and called her on the phone only for her to hang up the phone on me. I have never dealt with such unprofessionalism. She literally destroyed my hair. I would defiantly not recommend using Skye Salon if that is how their hair dressers are allowed to treat their customers.

Essie's Hair sign at Skye ccccbbSalon is a ripoff.... Very Unprofessional..De

I hope this helps someone from the humilliation that I endured. God Bless

This report was posted on Ripoff Report on 08/31/2014 09:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skye-salon-and-spa/beaumont-texas-77706/skye-salon-and-spa-essies-hair-design-at-skye-salon-skye-salon-and-spa-is-very-unprofes-1173602. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Essie is an independent contractor.

AUTHOR: Thu T - ()

POSTED: Thursday, December 11, 2014

Hi Yesita. I am sorry about what happened between you and Essie. She is an independent contractor. She handles her own clients and payments. As the owner if the establishment, the only thing I can do us offer to get your hair how you would like it. You can feel free to contact me anytime at the salon if you would like to. It is very harsh of you to judge the whole salon and write crude reviews all over the internet. I understand that one stylist can make the whole salon look bad, but you shouldn't judge all if the other stylists' work off of one stylist. 

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