Slabway I bought 2 foot massagers and wanted to return them. No one answered their phone, so I texted them. They responded and told me they would not pay to have the merchandise returned. It is going to cost me $100 to return both items. Pleasant Grove Utah

I bought two foot massagers for Christmas.  When they arrived, I opened one to try it out.  I am almost 70 years old did not like how it felt "massaging" my feet.  I thought it was very abrasive, not soft as I was anticipating.  I tried to call the company to return the items.  They don't answer their phone.  I emailed them.  They did get back and said they would not pay for the items to be returned.  I went to the post office and found out it would cost $49.99 to mail one or $99.98 to return both.  

I emailed the company back and asked to a pre-paid return address label.  They said I did not qualify for one.  I told them again that I did not like the massager and wouldn't use it and to please pay for the return.  I have haven't heard back.  I mentioned that I felt they should have a return policy after so many days in case people did not like the item.  Also, there was no mention before I ordered the item and they would not pay to have it shipped back.  I told them that I do a lot of ordering online and have always been allowed to get a pre-paid return.