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Report: #798066

Complaint Review: Sleep Concepts Inc - Crystal Minnesota

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  • Reported By: Lynn — Plymouth Minnesota U.S.A.
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  • Sleep Concepts Inc 6308 Lakeland Ave N Crystal, Minnesota United States of America

Sleep Concepts Inc Worst Customer Service Ever Crystal, Minnesota

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10 minutes after purchase I called the store and informed them I did not need product after all and asked if I could return in AM. I was told that was fine. In AM I was told the only person who can do returns was gone for a week. I came back a week later and was told the only person who can do returns was expected in, but has not shown. The clerk, who could not understand my frustration took the item and said he would have manager call me after he comes in and does the return. He refused to give me owners name or contact information. To reward me for their outstanding customer service, they took about $10 off the return amount.

This company is the reason big box stores thrive. They need a lesson in customer service.

This report was posted on Ripoff Report on 11/14/2011 09:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sleep-concepts-inc/crystal-minnesota-55428/sleep-concepts-inc-worst-customer-service-ever-crystal-minnesota-798066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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